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Select a location. Europe, Middle East, Africa. Select the Start button, then type device manager and select Device Manager from the list of results. Choose the device, press and hold or right-click it, and then select Properties. The error code is displayed under Device status. To speed up charging, use the charger and cable that came with your device. Dust or dirt inside the USB port on your device prevented the charger from being inserted correctly.
To charge faster, your PC, charger, and cable must all support the industry standards. Your charger and cable must also support the power levels your PC requires for the faster charging. Dust or dirt inside the USB port on your device might be preventing the charger from being inserted correctly.
Make sure the device you're connecting to is supported and that you're using the right cable. There's no setting to turn on—your device automatically uses the appropriate mode if it's supported. The Alternate Mode feature must be supported on the PC's hardware and software, and the connected device or dongle.
You might also need a specific USB-C cable. Try using a different cable. Here are the display Alternate Modes that your cable may support:. The DisplayPort Alternate Mode lets you project video and play audio on an external display that supports DisplayPort. The USB device might have limited functionality when connected to this port. Make sure the device or dongle is connected to the USB-C port on your PC that supports the features of the device or dongle.
Your PC has a low battery, so it has temporarily limited the amount of power it can provide to the device. Your PC is providing power to other devices, so it has temporarily limited the power it provides to the device you just connected to.
Connect a USB-C digital audio adapter instead. Most PCs only support USB-C digital audio adapters, which contain hardware that converts digital audio data from your PC to an analog signal that your headphones or speakers can play.
USB-C digital audio adapters are often more expensive than analog audio adapters. Select or clear the Notify me if there are issues connecting to USB devices box. PC or phone isn't charging. The USB device might not work. These two PCs mobile devices can't communicate. Select the Start button, then in the search box on the taskbar, type device manager and select Device Manager from the list of results.
Swipe down from the top of your screen to open action center. The notification appears in action center with the error code listed there. To charge faster, your PC or phone , charger, and cable must all support the industry standards. Your charger and cable must also support the power levels your PC or phone requires for the faster charging. Make sure your Windows 10 phone has all the latest updates for Windows. This lets you check for the latest updates for Windows and the latest device drivers.
For more info, see Windows 10 Updates. If your Windows 10 phone is already running the latest version of Windows 10 Mobile, try to connect your device to a Windows 10 PC instead. There's a driver in the device you connected to that isn't supported in the version of Windows 10 Mobile your phone is running. For more information, see instructions about writing a USB Function driver.
For more information, see the links in the preceding section that describe how to choose the right solution for your USB Type-C system.
Perform various functional and stress tests on systems and devices that expose a USB Type-C connector. Skip to main content.
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